【please】
If you could fill in your information such as your name and order number in advance, we will be able to process your order more smoothly.

[About initial defects]
We apologize for the inconvenience, but we would appreciate it if you could attach a picture of the product and its condition.

[Image attachment address]
info@houseofwoo-club.com

We strive to respond to customer inquiries promptly, but please note that replies and responses may be delayed during busy periods.